Our Privacy Policy – your rights, your information and how we use it
2mins takes your privacy seriously and is committed to maintaining the privacy and security of information you provide to us, and the choices you have regarding our collection and use of your information. This Privacy Policy applies to information we collect about you through this website and when you otherwise communicate with us. By visiting our website you are accepting and consenting to the practices described in this Privacy Policy.
Our Privacy Policy contains important information about what personal details we collect; what we do with that information; who we may share it with and why; and your choices and rights when it comes to the personal information you have given us.
We may need to make changes to our Privacy Policy; so please check our website for updates from time to time. If there are important changes such as changes to where your personal data will be processed; we will contact you to let you know.
Who we are
2mins Limited is a company registered in England and Wales under number 17155742 whose registered office is at c/o Cox Costello & Horne, 7 St. Johns Road, Harrow, England, HA1 2EY.
We are registered as a data controller with the Information Commissioner’s Office and our registration number is ZC147056.
This Privacy Policy explains how 2mins collects, uses and protects your information.
How to contact us
If you have any questions about our Privacy Policy or the information we collect or use about you, please send an email to: info@2mins.app
Information we collect and use
Information about you that we collect and use includes:
- information about who you are e.g. your name and contact details
- information about your contact with us e.g. meetings, phone calls, emails and letters
- information that is automatically collected e.g. via cookies when you visit one of our websites
- if you create an account with 2mins, we may collect information relating to your app usage, gameplay activity, leaderboard participation and saved preferences in order to provide and improve our services
- where you access 2mins through a school, college or educational institution, we may collect information such as your school name, school email address, year group, gameplay activity and leaderboard participation in order to provide school-specific functionality and educational reporting
Other Information we collect about you
Each time you visit our website, we may automatically collect the following information:
- web usage information (e.g. IP address), your login information, browser type and version, time zone setting, operating system and platform; and
- information about your visit, including the full Uniform Resource Locators (URLs) clickstream to, through and from https://2minsapp.co.uk/ (including date and time); time on page, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs).
What are cookies?
A cookie is a small file – it’s saved onto your computer or other device when you visit our website. When you visit the website we will ask you whether you agree to our use of cookies.
Cookies store small pieces of information. For example – they will remember you’ve visited our website or performed a certain action.
We use cookies to help us improve your experience when you visit our website. For example, a cookie might store information so you don’t have to keep entering it.
Cookies also let us know which pages of our website you visited; they help us develop and market our products and services. They also help us track sales.
Persistent cookies – these stay valid, and will work until their expiry date (unless you delete them before they expire).
Session cookies – these expire when you close your web browser.
How do I turn cookies off?
If you would like to opt out of cookies, you can change the settings on your internet browser to reject cookies. For more information please consult the “Help” section of your browser or visit http://www.aboutcookies.org or www.allaboutcookies.org Please note that if you do set your browser to reject cookies, you may not be able to use all of the features of our website.
Where we collect your information
We may collect your personal information directly from you, from a variety of sources, including:
- a contact form on our website
- telephone conversations with us
- emails or letters you send to us
- meetings with us
What we collect and use your information for
Educational Institutions
Where a user accesses 2mins through a participating school, college or educational institution, information relating to platform usage, gameplay activity, leaderboard participation and engagement may be used to:
- administer school-specific features and leaderboards
- provide participation and engagement reporting to authorised school staff for the administration of school programmes and educational activities
- evaluate participation and educational outcomes
- improve the effectiveness of the platform
Any reporting provided to schools will be limited to information necessary for the administration and evaluation of the programme.
We take your privacy seriously and we will only ever collect and use information which is personal to you where it is necessary, fair and lawful to do so. We will collect and use your information only where:
- it’s necessary to provide the service you have requested, such as creating an account or responding to an enquiry
- it’s necessary for us to meet our legal obligations including preventing illegal activity or to protect our interests
- you have given us your permission to send you information about products and services offered by 2mins
If you do not wish us to collect and use your personal information in these ways, it may mean that we will be unable to provide you with our services.
Who we may share your information with
We may share your information with third parties for the reasons outlined in ‘What we collect and use your information for.’
These third parties include:
- The Information Commissioner’s Office for the UK (the ICO)
- Law enforcement, credit and identity check agencies for the prevention and detection of crime
We will never sell your details to someone else. Whenever we share your personal information, we will do so in line with our obligations to keep your information safe and secure.
Where your information is processed
Your information is processed in the UK and European Economic Area (EEA).
How we protect your information
We take information and system security very seriously and we strive to comply with our obligations at all times. Any personal information which is collected, recorded or used in any way, whether on paper, online or any other media, will have appropriate safeguards applied in line with our data protection obligations.
Your information is protected by controls designed to minimise loss or damage through accident, negligence or deliberate actions. We also protect sensitive or confidential information when storing or transmitting information electronically.
Our security controls are aligned to industry standards and good practice; providing a controlled environment that effectively manages risks to the confidentiality, integrity and availability of your information.
Data Storage and Security
2mins stores and processes data using secure cloud infrastructure provided by DigitalOcean and located within the United Kingdom.
We take reasonable technical and organisational measures to protect personal information, including:
- encrypted transmission of data using HTTPS
- password hashing and secure authentication controls
- restricted administrative access
- automated backup procedures
- role-based access controls where appropriate
We continually review our security arrangements and may implement additional security measures as the platform develops.
How long we keep your information
We will keep your personal information only where it is necessary to provide you with our services.
We may also keep your information after this period but only where required to meet our legal obligations. The length of time we keep your information for these purposes will vary depending on the obligations we need to meet.
Where a user requests account deletion, we will delete or anonymise personal information within a reasonable period unless we are required to retain it for legal or regulatory reasons.
Your individual rights
You have several rights in relation to how 2mins uses your information. They are:
Right to be informed
You have a right to receive clear and easy to understand information on what personal information we have, why and who we share it with – we do this in our Privacy Policy and privacy notices.
Right of access
You have the right of access to your personal information. If you wish to receive a copy of the personal information we hold on you, you may make a data subject access request (DSAR).
Right to request that your personal information be rectified
If your personal information is inaccurate or incomplete, you can request that it is corrected.
Right to request erasure
You can ask for your information to be deleted or removed if there is not a compelling reason for 2mins to continue to have it.
Right to restrict processing
You can ask that we block or suppress the processing of your personal information for certain reasons. This means that we are still permitted to keep your information – but only to ensure we don’t use it in the future for those reasons you have restricted.
Right to object
You can object to 2mins processing your personal information where:
- it’s based on our legitimate interests (including profiling);
- for direct marketing (including profiling); and
- if we were using it for scientific/historical research and statistics.
How to make a complaint
We will always strive to collect, use and safeguard your personal information in line with data protection laws. If you do not believe we have handled your information as set out in our Privacy Policy, please contact us on the details provided above or by emailing us info@2mins.app and we will do our utmost to make things right.